STORE MANAGER - BUFFALO, NY STORE #8960
About The Position
The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures that the store is properly staffed, operations are managed in accordance with Company policies and procedures, merchandise and inventory are handled appropriately, and customers receive superior service. The Store Manager also supports a clean, organized, safe, and secure store environment and completes required documentation accurately and on time. The role requires regular opening and closing duties, including opening the store at least twice per week and closing it at least twice per week. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling store tools and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional exposure to outdoor weather, cleaning solutions, and freezer temperatures. The role also involves occasional step-ladder climbing up to six feet and regular use of a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits. A high school diploma or equivalent and one year of retail management experience are preferred. A valid driver’s license is required. Dollar General offers benefits that may include health coverage options, supplemental programs, a 401(k) Savings Plan, paid sick leave where required by law, vacation, paid maternity and parental leave, and possible short-term incentive opportunities. Eligibility and waiting periods may apply.
Requirements
- Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling, cashier accountability, and deposit-control procedures.
- Ability to perform cash-register functions and generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
- Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
- Good organizational skills and attention to detail.
- Ability to solve problems and handle a variety of situations.
- Valid driver’s license.
Nice To Haves
- High school diploma or equivalent.
- One year of management experience in a retail environment.
Responsibilities
- Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate store staffing.
- Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
- Recommend employee pay rates and advancement.
- Communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
- Ensure the store is staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
- Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
- Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
- Facilitate merchandise staging, stocking, and storage according to Company processes.
- Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
- Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
- Provide leadership in delivering superior customer service.
- Maintain a clean, organized, safe, and secure working and shopping environment.
- Ensure the store has the tools needed to perform required tasks.
- Follow Company policies and procedures and ensure employee compliance.
- Complete paperwork and documentation according to guidelines and deadlines.
- Drive a personal vehicle regularly for meetings, visits to other Dollar General stores, and deposits.
Benefits
- Health insurance coverage options
- Supplemental benefit programs
- 401(k) Savings Plan
- Paid sick leave where required by law
- Vacation
- Paid maternity and parental leave
- Possible short-term incentive opportunities based on individual and/or company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
