Store Manager - Buffalo, Ny Store #8960

Dollar General•Buffalo, NY

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, merchandise and inventory are managed accurately, customer service is strong, and the store operates safely and in accordance with company policies and procedures. The manager recruits, trains, evaluates, and supports employees; oversees store opening and closing; monitors operating statements and business trends; and maintains financial integrity through cash, key, and security controls. The position also completes required paperwork and ensures the store is clean, organized, and equipped with the tools needed for its work. The work involves frequent walking or standing, bending, stooping, and kneeling, some merchandise handling and lifting, occasional climbing and exposure to weather, hazardous cleaning solutions, and freezer cold. Regular driving of the employee’s own vehicle is required to attend meetings, visit other stores, and make deposits. The environment is fast-paced with moderate noise.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory processes to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation follows established practices, including appropriate fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.