General Manager

The Atchison Group Inc.•Monroe, OH

12d•$88,200 - $105,100

About The Position

National Corporate Housing is seeking an experienced General Manager to lead and oversee the day-to-day sales and operations of a local office. This leadership role is responsible for driving financial performance, market visibility, and customer loyalty through business acumen, team development, and strategic execution. The role calls for a results-driven, service-oriented leader who can mentor and manage cross-functional teams toward long-term success. The General Manager leads market sales and operations, develops associates, oversees business development, and builds customer and property relationships. The position also manages budgets and profit and loss, develops strategic plans, maintains company standards, and supports the local market’s housing inventory and marketing efforts. Some travel may be required.

Requirements

Proven history of success managing sales- and operations-focused team members.
Strong communication and presentation skills.
Excellent customer service skills.
Proficiency in Microsoft Office, including Word, Outlook, and Excel.
Some travel may be required.

Nice To Haves

A bachelor’s degree is ideal.
Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus.

Responsibilities

Achieve year-round profitability for the market.
Hire, manage, and develop high-potential associates.
Lead, manage, and hold sales and operations team members accountable.
Drive the success of the business development team, including outside salespeople.
Attend sales calls and deliver presentations.
Achieve guest satisfaction survey score goals.
Review client and guest relations issues and resolve them when necessary.
Perform periodic inspections to ensure inventory meets quality standards.
Increase market visibility and the company’s market share.
Participate in industry and local market networking opportunities.
Build local property partnerships and negotiate fees, terms, and rental rates.
Develop and implement short- and long-term strategic plans aligned with organizational goals.
Ensure the market adheres to company standards and policies.
Manage budgets and profit and loss, including participating in annual budget preparation.
Review or acquire new housing inventory as needed.
Maintain appropriate market marketing materials in collaboration with the marketing team.
Perform other duties as assigned.

Benefits

Competitive base salary of $88,200–$105,100 annually.
Annual performance-based bonus of up to 10% of the market’s net income based on KPI achievement.
Annual performance-based bonus of $15,000 based on company KPI achievement.
Medical, dental, and vision insurance options.
401(k) plan with discretionary match.
Company-paid life insurance, short-term disability, and long-term disability.
Supplemental life insurance, critical illness, accident, and identity theft protection.
Culture dedicated to diversity, equity, and inclusion.
Inclusive awards and recognition program.
Vacation, sick, and floating holidays.
Paid time off.
Paid volunteer time.
Wellness program.
Complimentary use of corporate apartments for vacation or travel when available.