General Manager Jobs

About The Position

Requirements

• 4-6 years of experience in store management, customer service, and sales in the automotive industry.
• Good interpersonal skills to deal with customers, employees, and management.
• Basic knowledge of certain accounting procedures.
• Ability to read store financial reports.
• Proficiency with Windows operating system, Word, and Excel.
• Detail-oriented with excellent math skills.
• High school diploma or equivalent.
• Valid driver's license.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
• Successful experience managing profitability; proven financial and business acumen

Nice To Haves

• Bilingualism is preferred and may be required in some locations.
• ASE certification preferred, but not required.
• Bachelor’s degree in business or a related area preferred.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
• Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members
• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request

Benefits

• Opportunity to work for the largest automotive aftermarket parts provider in North America.
• Career advancement opportunities throughout the Advance Auto Parts organization.
• Access to an excellent online training system dedicated to personal development or manager training.
• A rewarding organizational culture through the teammate recognition program.
• Employee discount on automotive parts, tools, and equipment.
• Group benefits plan after 90 days of employment, including supplemental health insurance, dental insurance, vision care, life insurance, and accidental death and dismemberment insurance.
• Financial benefits such as a group RRSP with employer matching contribution and a discount stock purchase plan for all permanent teammates.