General Manager(02887) - 1828 Sheridan Rd

Domino's Franchise•Zion, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role includes on-the-job orientation and training and offers opportunities for advancement within Domino’s.

Requirements

  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately, including entering orders by computer keyboard or touch screen.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent reaching and bending.
  • Ability to use the listed work aids and equipment, including a pizza cutter and pizza peel.

Responsibilities

  • Oversee all shift operations and set an example for the crew.
  • Manage cost controls, inventory, cash control, and customer relations.
  • Follow all policies and procedures and ensure the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Support marketing and store profitability.
  • Perform general store duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
  • For delivery-related duties, deliver products and promotional materials, navigate delivery areas, and meet the stated driver and vehicle requirements.
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