Customer Service Rep(02887) - 1828 Sheridan Rd

Domino's Franchise • Zion, IL

1d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support daily store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

The role involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning the equipment and facility. Work includes interacting with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, and working in a fast-paced environment with strict quality standards.

Working conditions include exposure to changing weather during outdoor tasks, varied in-store temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The job requires extended standing and frequent walking, reaching, bending, and hand use, as well as occasional lifting and carrying supplies, pushing or pulling trays, and climbing stairs or a ladder.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks, walk short distances, and perform frequent reaching, bending, and hand-use tasks.
• Ability to lift and handle deliveries weighing up to 50 pounds, carry supplies, and push or pull trays.
• Ability to occasionally navigate stairs or climb a ladder.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload bulk product deliveries using a hand truck and stock supplies on shelves.
• Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed