Customer Service Rep(05536) - Weddington Rd

Domino's Franchise • Wesley Chapel, NC

21h

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. The position also supports smooth store operations by working collaboratively with the team.

The job requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working quickly and efficiently. Candidates should be positive, customer-focused, and able to communicate, multitask, and solve problems in a fast-paced environment. The company describes opportunities for career development and advancement.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Ability to follow Domino’s pizza-making standards and procedures.
• Ability to maintain a clean, professional appearance in accordance with the dress code.
• Ability to work with hustle and energy.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service, including a positive and friendly manner over the phone.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns patiently and understandingly.
• Work with the team to support smooth operations and positive customer experiences.
• Follow Domino’s pizza-making standards and procedures.
• Maintain a clean and professional appearance in accordance with the Domino’s dress code and represent the brand positively.

Benefits

• Competitive pay of $10–$12 an hour.
• Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
• 50% off pizza.
• Referral bonus.
• Career development and opportunity to grow and advance within the company.
• Flexible scheduling.
• Fun and friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed