Customer Service Rep(05536) - Weddington Rd

Domino's•Wesley Chapel, NC
•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role is the voice of the company, helping customers place orders, get information, and have a positive experience. The position also contributes to smooth store operations by working as part of a team. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly customer service.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to maintain a friendly demeanor and positive attitude with customers.
  • Ability to adhere to Domino’s pizza-making standards and dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work with the team to support smooth operations and happy customers.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean, professional appearance and comply with the Domino’s dress code.

Benefits

  • Competitive pay
  • Benefits for eligible employees
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Pizza discounts
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • 50% off pizza
  • Referral bonus
  • Career development
  • Flexible schedules
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