Customer Service Rep(05536) - Weddington Rd

Domino's Franchise•Wesley Chapel, NC

17h

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative for its Weddington Road location. The representative is the voice of the company, taking customer orders, answering questions, and helping ensure a positive experience. The role also requires making pizzas to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced team environment. The company describes opportunities for career growth and advancement.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must adhere to the Domino’s dress code and maintain a clean, professional appearance.
Must be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service to customers.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and thoughtfully.
Work as part of a team to support smooth operations and customer satisfaction.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance and represent the brand positively.
Work with speed and energy in a fast-paced environment.