General Manager(09616) - 10815 Colonel Glenn Rd.

Domino's Franchise•Little Rock, AR

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The manager sets an example for the team, follows company policies and procedures, and expects the same from crew members. The role requires judgment, basic math, multitasking, and the ability to direct activities and make decisions while working under stress and meeting quality standards. The position includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning. Orientation and training are provided on the job. The job posting also describes delivery-specific duties and requirements, including delivering products by car, distributing flyers, and navigating delivery locations.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to meet the listed physical requirements, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage staffing, paperwork, cost controls, cash control, and food management.
  • Work to a schedule and maintain store image and standards.
  • Provide great customer service and support attendance and punctuality expectations.
  • Manage transportation to and from work, store cleanliness, marketing, and profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable to the described duties.
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