The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires consistent adherence to company policies and procedures. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and supporting store profitability. The role also performs general store team-member duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory and completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may include delivering products and flyers within a designated delivery area. Work involves standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies and food products, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include changing temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed