General Manager(05027) - 12613 Ulmerton Rd

Domino's Franchise•Largo, FL

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires consistent adherence to company policies and procedures. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and supporting store profitability. The role also performs general store team-member duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory and completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may include delivering products and flyers within a designated delivery area. Work involves standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies and food products, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include changing temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the role, including lifting deliveries weighing up to 50 pounds and carrying products and supplies.

Responsibilities

  • Oversee everything that happens during the shift.
  • Control costs, inventory, and cash, and manage customer relations.
  • Set an example for the crew and follow company policies and procedures while expecting the same from team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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