General Manager (01070) 825 S State Rd

Domino's Franchise•Davison, MI
•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role involves staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory and related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also outlines delivery-related duties and physical and environmental conditions, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and driving.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the listed physical demands, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, and food management.
  • Follow all policies and procedures and set an example for the crew.
  • Work to a schedule and maintain attendance, punctuality, store cleanliness, and company standards.
  • Provide great customer service and contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable to delivery duties.
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