General Manager(05195) - 36801 State Rd 52

Domino's Franchise•Dade City, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store image and standards, customer service, attendance, cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same of the crew. The role requires judgment, math, multitasking, and the ability to direct activities and work with people under stress. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties described in the posting include delivering products by car, bringing orders to customers, and distributing flyers and door hangers; delivery requires a valid driver's license and access to an insured vehicle. Work involves standing and walking for much of the day, along with occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and reaching. Conditions include exposure to varying weather, store temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, including by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to perform the listed physical tasks, including lifting and carrying supplies weighing up to 50 pounds, climbing stairs, and reaching above 72 inches.

Responsibilities

Manage all activities and operations during the shift.
Handle staffing and paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service and manage customer relations.
Maintain attendance and punctuality standards.
Ensure store cleanliness.
Support marketing and profitability.
Set an example by following all policies and procedures and expecting the same of the crew.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers when performing delivery duties.