Assistant Manager (01070) 825 S. State Rd

Domino's Franchise•Davison, MI

About The Position

The Assistant Manager is responsible for everything that happens during a shift and helps ensure the store and its team operate successfully. The role includes supporting and training team members, setting a strong example, following company policies and procedures, and contributing to customer service, store standards, sales, and profitability. The position offers opportunities for career progression within Domino’s, including advancement to general manager and franchise owner. The Assistant Manager performs a range of operational duties, including operating equipment, stocking and preparing ingredients and products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility and equipment. The role also involves managing staffing, cash, costs, food, schedules, marketing, customer relations, and store cleanliness. Work takes place in a restaurant environment with changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves frequent standing, walking, reaching, and hand use, as well as lifting, carrying, pushing, pulling, bending, crouching, and occasional stair or ladder climbing.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to handle deliveries that may include cases weighing up to 50 pounds, lifted from the floor and stacked on shelves up to 72 inches high.
Ability to carry ingredients and supplies, including pizza sauce weighing approximately 30 pounds and pizza dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, including stacks approximately 24–30 inches high requiring up to 7.5 pounds of force to push.
Ability to infrequently navigate stairs or climb a ladder.
Ability to bend forward, crouch or squat occasionally, reach continuously, and use one or both hands frequently throughout the day.
Ability to use forearms and wrists frequently and forcefully to shape pizza dough.
Ability to work in varying and sometimes adverse weather conditions and in store temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas.
Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone, use near and mid-range vision for most in-store tasks, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

Be responsible for everything that happens during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures while expecting the same of team members.
Manage staffing, paperwork, food management, work schedules, store image, standards, attendance, punctuality, and transportation to and from work.
Provide great customer service and contribute to marketing and store profitability.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Support and train team members.
Remove trash and perform other outside tasks as needed.