General Manager(05156) - 1602 Reid St

Domino's Franchise•Palatka, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery duties: delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations. Work involves standing and walking for much of the shift, lifting and carrying supplies, pushing or pulling trays, occasional climbing and bending, and exposure to hot and cold temperatures, food odors, dust, sharp edges, moving parts, and variable weather.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Hand-eye coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage staffing, paperwork, schedules, cost controls, inventory, cash, and food.
  • Maintain customer relations and provide great customer service.
  • Ensure the store meets image, cleanliness, quality, and other company standards.
  • Follow all policies and procedures and ensure crew members do the same.
  • Support store marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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