The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery duties: delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations. Work involves standing and walking for much of the shift, lifting and carrying supplies, pushing or pulling trays, occasional climbing and bending, and exposure to hot and cold temperatures, food odors, dust, sharp edges, moving parts, and variable weather.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed