Cashier (Reid Park Zoo)

Craft Culinary Concepts•Tucson, AZ

About The Position

The Cashier is a front-line team member at Reid Park Zoo responsible for delivering fast, friendly, and accurate service in a high-volume venue environment. The role processes guest transactions, assists with food and beverage service, and helps maintain a clean, organized, and safe work area while supporting overall team success. The Cashier serves food and non-alcoholic beverages and may serve alcoholic beverages only as permitted and in compliance with company standards and state liquor laws. The role also supports restocking, basic food preparation, event setup and breakdown, and other duties as assigned.

Requirements

Minimum age of 16.
High school diploma or equivalent, unless currently enrolled.
Valid County Food Handler Card, required and to be in the employee’s possession each shift.
Valid TEAM, TIPS, or AZ Title 4 certification if age 18 or older and serving alcohol.
Basic cash-handling skills, including the ability to total orders and make change.
Ability to operate a cash register and credit card machines.
Ability to communicate clearly with guests, supervisors, and coworkers.
Ability to work in a fast-paced, high-volume environment.
Ability to speak, read, write, and understand the primary language of guests served.
Must successfully complete pre-employment paperwork, a background check, and a basic math assessment.
Ability to stand and remain mobile for up to four hours at a time.
Ability to lift up to 20 pounds.
Ability to work in tight spaces, fluctuating temperatures, and noisy environments.
Availability to work nights, weekends, and holidays as required by event schedules.

Nice To Haves

Two or more years of counter service, concession, or high-volume food service experience.

Responsibilities

Greet guests promptly and provide courteous, efficient service.
Accurately take orders, process cash and credit card transactions, and provide correct change.
Perform manual calculations when necessary.
Fulfill guest orders by coordinating with cooks or runners or by directly retrieving food and beverage items.
Serve food and non-alcoholic beverages in accordance with company standards.
Serve alcoholic beverages only as permitted and in compliance with Craft Culinary Concepts standards and state liquor laws.
Maintain a clean, organized, and sanitary workstation throughout and after shifts.
Assist with restocking supplies and basic food preparation as needed.
Support event setup, breakdown, and cleaning as directed by management.
Communicate guest feedback and operational needs to supervisors.
Work effectively as part of a team while also handling tasks independently.
Perform other duties as assigned.