Customer Service Rep(05156) - 1602 Reid St

Domino's Franchise • Palatka, FL

1d • Onsite

About The Position

Customer Service Representatives at Domino’s Pizza provide customer service and support store operations. The role may be part-time or full-time and may suit someone seeking a main or supplemental job. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company.

Team members operate store equipment, stock ingredients, prepare products, take and process telephone orders, conduct inventory and related paperwork, and clean the equipment and facility. The work involves communicating with customers and co-workers in person and by phone, entering orders on a computer keyboard or touch screen, handling monetary transactions, and performing physical tasks such as standing, lifting, carrying, pushing, bending, and reaching.

The position involves exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Work surfaces and tasks require coordination, vision, hearing, and the ability to distinguish hot from cold surfaces. Team members must be able to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Requirements

• Must be at least 16 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to stand for most tasks and perform repeated physical activities, including lifting deliveries weighing up to 50 pounds.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including walking, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload product deliveries using a hand truck and move supplies to storage shelves.
• Perform tasks such as stocking, cleaning, changing prices on signs, and maintaining the store.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed