Customer Service Rep(09672) 325 J St

Domino's Franchise•La Porte, IN
•Onsite

About The Position

The Customer Service Rep works in a Domino’s store, helping make, bake, and serve pizzas during busy hours. Team members may work at all in-store stations, assisting customers by phone and in person, preparing menu items, and expediting orders. The role offers opportunities for advancement, including into management. The job may be part-time or full-time according to the posting; because no specific employment type is selected for this position, the employment classification is not stated.

Requirements

  • Must be at least 18 years old.
  • Must be willing and able to work all in-store stations.
  • Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator when needed.
  • Verbal, written, and telephone communication skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
  • Ability to speak, hear, and understand verbal communication in person and by telephone.
  • Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
  • Ability to stand, walk, sit, lift, carry, push, pull, climb, bend, crouch, squat, and reach as needed for store duties.
  • Ability to handle product deliveries, including lifting cases weighing up to 50 pounds and reaching shelves up to 72 inches high.
  • Ability to use hands continuously and perform tasks requiring eye-hand coordination, including shaping dough and handling pizza tools and boxes.

Responsibilities

  • Work at all in-store stations, including preparing menu items, assisting customers by phone and in person, and expediting orders from the cut table.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Prepare products and stock ingredients and supplies from the delivery area to storage, work areas, or the walk-in cooler.
  • Operate store equipment and clean equipment and the facility approximately daily.
  • Unload and move product deliveries and supplies as needed.
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