Customer Service Rep(04888) - 327 Main St

Domino's Franchise•Harleysville, PA

About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans the equipment and facility approximately daily. The role requires accurate and quick basic arithmetic, handling monetary change, communicating with customers and coworkers in person and over the phone, and entering and processing orders using a computer keyboard or touch screen.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders both over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Communicate with customers and coworkers to process orders over the phone and in person.
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