Customer Service Rep(03326) - 162 main st
About The Position
The Customer Service Rep performs general store-team duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role involves communicating with customers and co-workers in person and by phone, entering orders by keyboard or touch screen, and handling monetary transactions accurately. The job includes working in varying temperatures and weather conditions and may involve exposure to food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders over the phone and in person.
- Enter orders using a computer keyboard or touch screen.
- Remove trash and perform other outside tasks.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
