Customer Service Rep(04427) - 971 Main St.

Domino's Franchise•Northampton, PA

About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, and receives and processes telephone orders. The role also includes taking inventory, completing related paperwork, and cleaning equipment and the facility approximately daily. The position requires communicating with customers and coworkers in person and by phone, entering orders by computer keyboard or touch screen, and handling monetary transactions accurately.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders both over the phone and in person.
  • Ability to make correct monetary change.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Make correct monetary change.
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