Customer Service Rep(02646) 841 Main St

Domino's Franchise • Munster, IN

3d

About The Position

The Customer Service Rep works in a Domino’s store and helps prepare, process, and fulfill customer orders. The role includes assisting customers by phone and in person, making menu items, expediting orders, and working across all in-store stations. Schedules may be available part-time or full-time, and the role may suit someone seeking a main job or supplemental work. Opportunities for advancement into management and other roles are available.

The position involves operating store equipment, stocking and preparing ingredients, processing orders with a computer keyboard or touchscreen, and cleaning equipment and the facility. Work can take place in varied temperatures and conditions, including coolers and areas near hot ovens, and may involve standing, walking, lifting, carrying, pushing, pulling, climbing, bending, reaching, and frequent hand use. The description also outlines customer-service, communication, judgment, and teamwork abilities needed for the role.

Requirements

• Must be 18 years of age or older.
• Must be willing and able to work all in-store stations.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touchscreen and operate store equipment.
• Ability to speak, hear, and understand verbal communication in person and by telephone.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, reaching, and frequent hand use.

Responsibilities

• Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders.
• Enter, receive, and process customer orders using a computer keyboard or touchscreen and telephone.
• Operate store equipment and prepare products.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move, carry, and stock ingredients and supplies as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed