Customer Service Rep(04010) - 23 Main St

Domino's Franchise • Manchester, CT

23h • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process orders and maintain the store. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. The position offers potential advancement from customer service to management and other opportunities within the company.

Work takes place in a store environment and includes standing for most tasks, short-distance walking, occasional paperwork while seated, and working around food-preparation equipment and supplies. Conditions can include varying outdoor weather, indoor temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job involves frequent reaching and hand use, repetitive tasks, and occasional lifting, carrying, pushing, pulling, climbing, bending, and squatting.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing for most tasks; lifting and carrying supplies weighing up to 50 pounds; and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, including communicating with customers in person and by phone.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Perform outside tasks such as removing trash.
• Unload and stock product deliveries using a hand truck.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed