General Manager(04010) - 23 Main St

Domino's Franchise•Manchester, CT

19h

About The Position

Domino’s Pizza is hiring a General Manager to lead store operations and ensure that everything is handled effectively during each shift. The manager is responsible for setting an example, following all company policies and procedures, and expecting the same from the crew. The role covers staffing, paperwork, cost and cash controls, food management, inventory, customer relations, scheduling, store standards and cleanliness, marketing, and profitability. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle. The work involves standing and walking for much of the day, handling deliveries and supplies, and completing repetitive tasks. Conditions may include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries. The role requires communicating with customers and coworkers, directing activities, working independently and with others, working under stress, and making judgments and decisions.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately, including entering orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigational skills to read a map and locate addresses in the delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous use of hands.
Ability to perform duties in the described work conditions, including exposure to variable temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather.

Responsibilities

Oversee everything that happens during the shift.
Set an example for the crew and follow all company policies and procedures, ensuring the crew does the same.
Manage staffing and paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain the store’s image and adherence to standards.
Provide customer service and manage customer relations.
Maintain attendance and punctuality expectations.
Ensure transportation to and from work.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
For delivery-related duties described in the posting, deliver products by car to customers and deliver flyers and door hangers.