General Manager(04010) - 36 Windsor Avenue
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, inventory, cash control, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures while ensuring the team does the same. The role requires delivering great customer service and maintaining attendance and punctuality. The posting describes a fun and flexible company and opportunities to advance from store roles into management or franchise ownership. The job also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training is provided on the job. Working conditions include exposure to changing and sometimes adverse weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role involves substantial standing and continuous reaching and hand use, along with walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and squatting. Some duties involve carrying deliveries and navigating stairs. The posting also includes delivery-specific duties and requirements: delivering products and promotional materials, driving within a designated delivery area, and navigating delivery locations and adverse terrain.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and continuous hand use.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and multi-story buildings.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage staffing, paperwork, schedules, cost controls, inventory, cash, and food.
- Maintain customer relations and provide great customer service.
- Ensure company policies, procedures, image, and quality standards are followed.
- Maintain store cleanliness and contribute to marketing and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- For delivery duties, deliver products and promotional materials to customers and designated locations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
