Customer Service Rep(02648) - 320Broadway St
About The Position
Customer Service Representatives deal directly with customers by telephone, electronically, and face to face. They learn and memorize the menu, handle customer inquiries and complaints, help prepare food products, and help keep the store clean. Orientation and training are provided on the job. The role requires clear, upbeat communication with customers and co-workers to take and process orders over the phone and in person using a touch-screen computer system. Representatives must be able to perform basic arithmetic accurately and quickly, make correct monetary change, and enter orders using a keyboard or touch screen. The work also requires coordination and precise, rapid movements of the eyes, hands, and fingers.
Requirements
- Ability to communicate verbally with customers and co-workers.
- Clear and upbeat speaking voice when communicating with customers.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
Responsibilities
- Deal directly with customers by telephone, electronically, and face to face.
- Memorize the menu.
- Handle and resolve customer inquiries and complaints.
- Smile when communicating with customers by phone and face to face.
- Help prepare food products.
- Help keep the store clean.
- Communicate with customers and co-workers to take and process orders over the phone and in person.
- Enter and process orders using a computer keyboard or touch-screen system.
- Make correct monetary change.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
