Customer Service Rep(09069) - 15 Richwalter St

Domino's Franchise•Shippensburg, PA

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and sell pizzas and process customer orders. The role may be part time or full time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, bending, crouching, lifting, carrying, pushing, pulling, climbing, and continuous reaching.
  • Ability to lift and stack cases weighing up to 50 pounds onto shelves up to 84 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and move products to storage shelves.
  • Perform other outside tasks, including removing trash.
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