General Manager(09069) - 15 Richwalter St

Domino's Franchise•Shippensburg, PA

19h

About The Position

The General Manager is responsible for what happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all company policies and procedures while expecting the same from team members. The role also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communication with customers and coworkers, accurate order entry, basic math and cash handling, and the ability to direct activities, make decisions, and work independently or with others under stress. Work takes place in a store and may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting, bending, crouching, lifting and carrying supplies, pushing or pulling trays, climbing, reaching, and frequent hand and arm use. Deliveries may include items weighing up to 50 pounds; some supplies are carried within the store.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, written, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and over the phone.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination and hand-eye coordination to make precise movements quickly and accurately.
Ability to meet quality-control standards, deal with people, analyze and compile data, and work under stress.
Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand and arm tasks.
Ability to unload deliveries, including cases weighing up to 50 pounds.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow company policies and procedures, ensuring the crew does the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image and adherence to standards, provide great customer service, and ensure attendance and punctuality.
Ensure transportation to and from work, store cleanliness, marketing, and profitability.
Operate store equipment; stock ingredients and supplies; prepare products; and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Direct activities, make judgments and decisions, and work alone or with others under stress.