Customer Service Rep(04787) - 1010 Chestnut St

Domino's Franchise•Emmaus, PA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area to storage and work areas, and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. It requires accurate basic arithmetic and monetary change-making, order-taking and communication skills, coordination for rapid and precise movements, keyboard or touchscreen order entry, and the ability to understand and provide written instructions.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter and process orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders by phone and in person.
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