DFW General Manager

Flytrex•Pilot Point, TX

23h•Onsite

About The Position

Flytrex is seeking a DFW General Manager to lead its operational and commercial activities across the Dallas-Fort Worth metro. The role is responsible for drone station performance, market penetration, and customer adoption, spanning operations management, commercial growth, and marketing execution. The General Manager will build and mentor local teams while working closely with global leadership. The position oversees active DFW drone stations and supports market expansion, customer acquisition, partner development, and local marketing. It also collaborates with the Real Estate deployment team on new station facilities and works with company leadership and engineering teams on fleet, infrastructure, capacity, and resource planning. The role is full-time and on-site in Dallas-Fort Worth, Texas, and requires extensive travel.

Requirements

3–5+ years of multi-site operations leadership experience in mobility, logistics, last-mile delivery, food, grocery, or a similar field.
Experience managing 5–15 locations.
Strong communication skills, including the ability to connect with senior leaders and motivate teams.
Ability to build networks and liaise with external partners and city stakeholders.
Strong commercial acumen and customer focus.
Analytical ability to identify trends in data and act on them.
Entrepreneurial mindset and a hands-on approach.
Valid driver’s license and access to reliable transportation.
Ability to travel extensively.
Must be eligible to work in the United States.

Responsibilities

Oversee end-to-end operations of active DFW drone stations, ensuring reliable performance, safety, and scalability.
Define KPIs and SLAs, enforce operational standards, and implement process automation to improve efficiency.
Lead local commercial activities, including customer acquisition, partner development, and expansion into new markets.
Support strategic partnership development and long-term growth.
Support execution of the company’s marketing strategy through local campaigns, community outreach, social media initiatives, and doorhanger distribution programs.
Drive neighborhood-level customer penetration and engagement.
Recruit, build, train, and mentor operations, commercial, and marketing teams.
Foster a culture of excellence, accountability, collaboration, and customer obsession.
Collaborate with the Real Estate deployment team on new drone station site deployment, setup, handoff, and operational launch.
Define drone and infrastructure needs across stations, including service availability and capacity planning.
Coordinate fleet and resource needs with global supply, engineering, the CAO, R&D, and Engineering teams.