General Manager Jobs

About The Position

Requirements

• Minimum 5 years of experience managing a team with at least 10 years of experience within the commercial property management industry, preferably with class A commercial properties.
• Washington State Real Estate Broker’s License required or be obtained within the first 3 months of hire.
• Bachelor’s degree from four-year college or university; or two to four year’s related experience and/or training; or equivalent combination of education and experience.
• Knowledge of financial terms and principles of property management, including budgeting, forecasting, variance reporting, and CAM reconciliations.
• Proficient in technology with a strong knowledge of Microsoft Office 365 Suite; experience with Argus, Salesforce, Prism, AvidXchange, PMWeb and MRI a plus.
• Competency with Microsoft Copilot and the ability to effectively use AI within company‑approved guidelines to improve efficiency, accuracy, and the overall quality of work products, workflows, and property management processes.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Effective leadership skills, customer service skills, and ability to interact with different stakeholders of the management team, as well as a desire to mentor support-level staff.

Nice To Haves

• experience with Argus, Salesforce, Prism, AvidXchange, PMWeb and MRI a plus.

Responsibilities

• Prepare annual operating budgets and quarterly reforecasts.
• Prepare monthly and/or quarterly financial reports, including accruals, variance analysis, operating expense estimates, and annual CAM reconciliations.
• Approve property expense invoices to ensure prompt processing.
• Oversee and review monthly tenant billings, ensuring accuracy and addressing questions related to billings and cash applications.
• Maintain excellent tenant relations through regular property rounds and direct tenant engagement, including delivering tenant appreciation gifts.
• Resolve elevated tenant concerns via phone, email, or in person to maintain high tenant satisfaction.
• Provide exceptional communication and customer service (written and verbal).
• Oversee Property Administrator responsibilities and ensure compliance with company standards.
• Manage day-to-day property operations, ensuring all services meet quality expectations.
• Conduct onsite property inspections and document accordingly.
• Use personal transportation (mileage reimbursed) to tour and inspect assets throughout the portfolio.
• Ability to multitask across various property management functions including construction, leasing support, vendor coordination, and accounting tasks.
• Build and maintain relationships with vendors, brokers, and community partners.
• Participate in meetings with architects, contractors, and tenants to oversee tenant improvements/make-ready.
• Ensure construction quality and compliance with approved plans, codes, and building standards.
• Ability to solve practical problems and navigate situations with limited standardization.
• Demonstrate sound judgment, independence, and initiative as a self‑starter.
• Strong leadership, collaboration, and interpersonal skills to interact effectively with internal teams.
• Demonstrates strong teamwork attitude and the ability to work well with others across departments.

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• 401k matching program
• Basic Life and AD&D Insurance
• Voluntary Life and AD&D
• Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
• paid holidays
• vacation
• discretionary bonus