Assistant General Manager - 2172

Jiffy Lube•Texas City, TX

3d•Onsite

About The Position

The Assistant General Manager (AGM) assists the General Manager with day-to-day store operations and helps ensure the success of the store’s people, processes, and results. The role participates in daily store functions, supervises and trains staff, and performs in-store jobs as needed. The AGM also implements operational efforts to generate additional sales and achieve established KPIs. This is a hands-on role suited to someone who can deliver strong customer service, exceed sales expectations, solve problems, and motivate and develop employees in a fast-paced environment.

Requirements

Valid driver's license.
At least 1 year of retail management experience.
Ability to perform the responsibilities of the job.
Basic mathematical ability, including addition, subtraction, and percentages.
Ability to communicate in English, verbally or in writing.
Ability to use the internet and computers efficiently and complete tracking forms and documents.
Ability to stand for extended periods.
Ability to occasionally lift more than 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorized to work in the United States without sponsorship.
Ability to work in a fast-paced environment while multitasking.

Nice To Haves

Excellent customer service and communication skills.
Attention to detail, dependability, and a professional demeanor.
Proven leadership and interest in the professional development of team members.
Dedication to following safety policies and procedures.
Willingness to undergo on-the-job training and maintain a growth mindset.

Responsibilities

Open and/or close the store, ensure store maintenance through staff and vendors, and manage cash and credit card activities.
Place inventory orders, receive inventory, and record inventory activities in the store POS.
Participate in hiring and onboarding staff, provide on-the-job training, promote timely completion of training modules, manage staff schedules, and report corrective actions.
Follow J Team Service Standards (JTSS) while supervising the lube center and performing lube services alongside technicians.
Address customer needs and concerns to ensure a positive guest experience.
Enforce company policies and procedures and Environmental, Health & Safety (EG & S) compliance.
Manage all store operations when the General Manager is absent.
Implement operations to generate additional sales and achieve established KPIs.

Benefits

Competitive starting salary with hourly pay and monthly bonus potential up to $750 based on meeting KPIs.
Career paths offering growth opportunities.
Bonus structure for training staff.
Safety-focused work environment.
Legal and financial advising.
Travel assistance.
Employee discounts on parts and services and access to a members-only discount center.
Employer/employee-funded medical plans, prescription drug coverage, and telemedicine.
Vision and dental plans.
Company-funded life insurance.
Flexible Spending Account (FSA) and Dependent Care FSA (DCFSA).
Paid time off.
Bonus structure for completing JLU modules within set timeframes.
Accidental death and dismemberment coverage.
Short-term and long-term disability coverage.
Critical illness, cancer, and hospital indemnity coverage.
Employee Assistance Program and will preparation services.