STORE MANAGER - NORMALVILLE, PA STORE #11347

Dollar General•Springfield Township, PA

6d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is adequately staffed, well maintained, secure, properly stocked, and operated in accordance with company policies and procedures. The manager also supports customer service, inventory accuracy, financial controls, employee development, and completion of required paperwork.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies; address performance gaps through appropriate solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that encourage safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and bank deposits.