STORE MANAGER - LIMA, OH STORE #16853

Dollar General•Lima, IL
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance, and compliance with company policies and applicable labor laws. The Store Manager also manages store operations, inventory, merchandising, cash and security controls, customer service, safety, and required documentation. The manager ensures the store is staffed and opened and closed effectively each day, personally opening at least twice per week and closing at least twice per week. The position includes regular driving in the employee’s own vehicle to attend meetings, travel to other Dollar General stores, and make deposits. Working conditions include frequent standing or walking and bending, some handling and lifting of merchandise and equipment, and occasional exposure to outdoor weather, cleaning solutions, and freezer cold.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations about employee pay rates and advancement.
  • Communicate expectations for performance, conduct, and safety; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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