Assistant General Manager

Baymont Inn & Suites Hearne • Hearne, TX

3d

About The Position

The Assistant General Manager is responsible for all aspects of hotel operations and supports the General Manager in daily operations and overall property management. The role directs and coordinates hotel activities to promote efficient and economical operations while balancing the satisfaction of guests, employees, and owners with the hotel’s mission.

The Assistant General Manager supervises staff and department heads, supports personnel management, monitors guest feedback, maintains operational and financial reports, and helps ensure compliance with hotel policies, procedures, safety regulations, and brand standards. The position also supports business planning, property maintenance, sales efforts, audits, and continuous improvement, and may cover other departments or respond to emergencies as needed.

The role is for the Baymont by Wyndham of Hearne, Texas. The advertised base salary is $40,000–$44,000, based on experience. The employer is Hospitality Management Corporation, a Dallas-based privately held hospitality management and services provider.

Requirements

• At least 5 to 10 years of experience in the hospitality industry.
• At least 3 to 4 years of experience as an Assistant General Manager.
• Strong management skills and the ability to appropriately assign or delegate work and authority.
• Availability to work when needed, including weekends, holidays, and nights.
• Excellent computer system skills.

Nice To Haves

• A degree or diploma in hotel management or a related field is preferred.
• Experience in financial accounting, personnel supervision, and problem resolution is an added advantage.

Responsibilities

• Support the General Manager in daily operations and overall property management.
• Supervise department heads and staff to ensure adherence to hotel policies and service standards.
• Assist with hiring, training, performance reviews, and disciplinary actions.
• Handle guest concerns and ensure prompt service recovery.
• Monitor guest feedback, including TripAdvisor, online travel agencies, and surveys, and implement improvements.
• Maintain accurate reports, including cash flow, accounts receivable aging, billing, and inventory.
• Lead morning meetings in the General Manager’s absence and assist with business planning.
• Ensure compliance with standard operating procedures, safety regulations, and brand standards.
• Perform property and room inspections; oversee maintenance and furniture, fixtures, and equipment.
• Collaborate with the sales team on client relations and new business opportunities.
• Fill in across departments when needed and respond to emergencies as required.
• Support audits and drive continuous improvement initiatives.
• Assign or delegate work and authority appropriately, and provide coaching, advice, and assistance as required.

Benefits

• 401K
• Promotional opportunities with a growing company.
• Efforts are recognized and results are rewarded.
• Great benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed