STORE MANAGER - GREENSBORO, PA STORE #18429

Dollar General•Greensboro, GA

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, operates according to company policies and procedures, maintains accurate inventory and financial controls, and provides strong customer service leadership. The manager oversees employee recruitment, selection, retention, training, performance evaluation, pay and advancement recommendations, and compliance with performance, conduct, and safety expectations. They ensure the store is opened and closed effectively each day, including personally opening at least twice and closing at least twice per week. The role also reviews business and inventory performance, merchandise presentation, expense controls, store safety and cleanliness, required equipment, and timely completion of paperwork. Work takes place in a fast-paced retail environment with moderate noise. Duties involve frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder use, exposure to outdoor weather, hazardous cleaning solutions, and freezer cold; and regular driving a personal vehicle for meetings, store visits, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is appropriately staffed and effectively opened and closed each day; personally open at least twice and close at least twice per week.
Review operating statements to identify sales, profitability, inventory-turn, expense-control, shrink, and error trends.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Ensure merchandise is efficiently staged, stocked, and stored according to company processes.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.