Front Desk Supervisor
Atrium Hospitality • Murfreesboro, TN11d • Onsite
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Front Desk Supervisor
Atrium Hospitality•Murfreesboro, TN
•Onsite
About The Position
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Requirements
- Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
- Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
- Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
- Tech confident – Hotel systems, emails, reports—nothing fazes you.
- Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.
Responsibilities
- Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
- Coach, train, and motivate front desk associates—you're the team’s go-to guru.
- Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
- Monitor cash handling, shift reports, and compliance with brand and safety standards.
- Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- DailyPay
- wellness programs
- tuition reimbursement
- exclusive discounts on your favorite brands and services
- Atrium’s community service and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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