PT & FT Team Openings (Front Desk, Housekepeing, Maintenance)

Horizon Outdoor Hospitality • Pigeon Forge, TN

5d

About The Position

Jellystone Park Pigeon Forge is hiring for openings in Maintenance, Front Desk, and Housekeeping. Applicants may apply for one position or apply as a pair. The roles may suit couples, work campers, and individuals seeking steady work in the Smokies. Team members may be cross-trained in other departments; some may be cross-trained for a full-time schedule if desired.

The Maintenance / Grounds Technician role is full-time at 40 hours per week and involves general repairs, basic plumbing and electrical work, mowing, landscaping, and site upkeep. The Front Desk Associate role is part-time at 24–32 hours per week and includes guest check-in and check-out, reservations, payments, and helping guests plan their stays. The Housekeeping / Laundry Attendant roles have two openings, at 32 and 24 hours per week, and involve cleaning and turning over cabins, bathhouses, and common areas, as well as laundry and restocking.

Requirements

• Be reliable and punctual, with a positive, guest-first attitude.
• Be available to work weekends and holidays.
• Be able to stand, walk, bend, and lift for most of a shift.
• Housekeeping staff must be able to lift up to 40 pounds.
• Maintenance staff must be able to lift 50 pounds or more.
• Front Desk applicants should have customer service or retail experience; this experience is preferred.
• Front Desk applicants should be comfortable using computers and a POS system.
• Housekeeping applicants should have strong attention to detail; experience is preferred, but training is provided.
• Maintenance applicants should have general maintenance or trade experience and be able to safely use mowers, power tools, and golf carts.
• A valid driver's license is required for Housekeeping and Maintenance positions.
• Applicants must pass a background check.

Nice To Haves

• Front Desk customer service or retail experience.
• Housekeeping experience.
• General maintenance or trade experience.
• Work campers are welcome.

Responsibilities

• Perform general repairs and basic plumbing and electrical work.
• Mow, landscape, and maintain park sites and grounds.
• Check guests in and out, take reservations, handle payments, and help guests plan their stays.
• Clean and turn over cabins, bathhouses, and common areas.
• Complete laundry and restocking.
• Be willing to cross-train in other departments.

Benefits

• Competitive pay for all hours worked.
• Free or discounted RV site.
• Career-like benefits.
• Yearly PTO.
• Paid training and cross-training, with a path to more hours.
• Positions for couples to work together.
• A fun, family-friendly workplace near Pigeon Forge and the Great Smoky Mountains.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed