Housekeeping & Front Desk (PT and FT)

Horizon Outdoor Hospitality•Cloverdale, OR

1d•Onsite

About The Position

Two Capes Lookout is a glamping resort on the Oregon Coast between Cape Lookout and Cape Kiwanda, where guests stay in furnished domes with ocean and forest views. The role combines front desk and guest services with housekeeping to provide guests with a warm welcome and a clean, comfortable stay. The employer is looking to hire either two part-time associates or one full-time associate and asks applicants to indicate their preferred schedule.

Requirements

Must pass a background check.
Must have a valid driver's license.
Friendly, clear communicator with strong attention to detail.
Comfortable with computers and able to learn reservation software quickly.
Able to lift up to 40 pounds, bend, stand, and walk for long periods, and work outdoors in coastal weather.
Available to work weekends and holidays.
Reliable transportation.

Nice To Haves

Customer service, hospitality, or housekeeping experience is preferred; training will be provided to the right person.

Responsibilities

Check guests in and out, welcome them, and provide a property orientation.
Answer phone calls, emails, and messages, and manage reservations in the booking system.
Take payments and maintain accurate records.
Recommend local beaches, hikes, dining, and attractions.
Handle guest requests and resolve problems professionally.
Clean and reset glamping accommodations between guests, including bathrooms, kitchenettes, linens, and decks.
Do laundry and keep linens and supplies stocked.
Inspect units and report maintenance problems.
Help keep common areas and grounds tidy.