PT & FT Team Openings (Front Desk, Housekepeing, Maintenance)

Horizon Outdoor Hospitality•Pigeon Forge, TN
•Onsite

About The Position

Jellystone Park Pigeon Forge is hiring team members in Maintenance, Front Desk, and Housekeeping. Applicants may apply for one position or as a pair, and couples, work campers, and individuals are welcome. Team members may be cross-trained in other departments and can pursue a full-time schedule if desired. The Maintenance / Grounds Technician is a full-time role at 40 hours per week. Duties include general repairs, basic plumbing and electrical work, mowing, landscaping, and site upkeep. The Front Desk Associate is a part-time role at 24–32 hours per week. Duties include checking guests in and out, taking reservations, handling payments, and helping guests plan their stay. The Housekeeping / Laundry Attendant has two part-time openings, at 32 and 24 hours per week. Duties include cleaning and turning over cabins, bathhouses, and common areas, as well as doing laundry and restocking.

Requirements

  • Be reliable and punctual, with a positive, guest-first attitude.
  • Be available to work weekends and holidays.
  • Be willing to cross-train in other departments.
  • Be able to stand, walk, bend, and lift for most of a shift.
  • Housekeeping: be able to lift up to 40 lbs and hold a valid driver's license.
  • Maintenance: be able to lift 50+ lbs, safely use mowers, power tools, and golf carts, and hold a valid driver's license.
  • Pass a background check.

Nice To Haves

  • Front Desk: customer service or retail experience is preferred; comfort using computers and a POS system is expected for the role.
  • Housekeeping: prior experience is preferred, but training is provided.
  • Maintenance: general maintenance or trade experience.

Responsibilities

  • Perform general repairs and basic plumbing and electrical work in the Maintenance / Grounds Technician role.
  • Mow, landscape, and maintain the park grounds and sites.
  • Check guests in and out, take reservations, handle payments, and help guests plan their stay at the front desk.
  • Clean and turn over cabins, bathhouses, and common areas.
  • Do laundry and restock supplies.
  • Be willing to cross-train in other departments.

Benefits

  • Competitive pay for all hours worked.
  • Free or discounted RV site.
  • Yearly PTO.
  • Paid training and cross-training, with a path to more hours.
  • Positions for couples to work together.
  • A fun, family-friendly workplace near Pigeon Forge and the Great Smoky Mountains.
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