Part Time - Front Desk - Ford Ice Antioch

The Nashville Predators Hockey Club•Nashville, TN
•Onsite

About The Position

Ford Ice Center at Antioch is seeking an organized and energetic professional to delight customers. This hourly, part-time role is suited to someone interested in Business Operations and learning about customer service in the sports industry. The position is based at Ford Ice Center in Antioch, is non-exempt, and reports to the Office Manager of Ford Ice Center at Bellevue. Pay is $15 per hour. The Front Desk Team Member is the first point of contact for visitors and helps guests with payments, program registration and check-in, skate rentals and returns. The role also supports public-session safety, birthday parties, facility cleanliness and upkeep, and closing duties. The position requires Friday through Sunday evening availability, including holidays. Physical requirements include extended periods of standing or walking, work with and around water and ice and in below-freezing temperatures, potential outdoor work in inclement weather, and lifting up to 30 pounds. Applicants must be at least 18 years old. Qualified applicants are subject to a background investigation, including a criminal history check, previous employment verification and character references. Nashville Predators is an equal opportunity employer and celebrates diversity. Applicants who need an accommodation during the application process may contact the Recruitment Team at [email protected].

Requirements

  • Be at least 18 years old.
  • Be reliable, polite and cooperative, and work well with others.
  • Possess strong problem-solving skills, a pleasant demeanor and good judgment.
  • Have previous cash-handling experience.
  • Be able to engage with and serve the public, especially children.
  • Be able to work Friday through Sunday evening hours, including holidays.
  • Be able to stand or walk for extended periods.
  • Be able to work with and around water and ice and at or below freezing temperatures for extended periods.
  • Be able to work outdoors in inclement weather.
  • Be able to speak and communicate clearly with others.
  • Be able to lift up to 30 pounds.
  • Qualified applicants are subject to a background investigation, including a criminal history check, previous employment verification and character references.

Nice To Haves

  • Ability to ice skate.

Responsibilities

  • Serve as the first point of contact for visitors.
  • Help guests with payments and registration for rink programming.
  • Check in guests for programming and assist with skate rental and return.
  • Enforce ice skating rules and safety procedures during public sessions.
  • Operate the Point of Sale system.
  • Assist with hosting birthday parties at the facility.
  • Perform general closing responsibilities.
  • Assist in maintaining the general cleanliness of the facility.
  • Perform upkeep items on the checklist throughout the day.
  • Perform other duties as assigned.
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