Part Time - Front Desk - Ford Ice Antioch

Ford Ice Centers•Nashville, TN
•Onsite

About The Position

Ford Ice Center at Antioch is seeking an organized and energetic professional to delight customers. This hourly part-time role is suited to someone interested in business operations and learning about customer service in the sports industry. The position serves as a first point of contact for visitors and supports rink programming, public skating sessions, parties, and facility upkeep. The role reports to the Office Manager of Ford Ice Center at Bellevue. It is a non-exempt position located at Ford Ice Center in Antioch, with pay of $15 per hour. Qualified applicants are subject to a background investigation, including a criminal history check, previous employment verification, and character references. Management may assign or reassign duties, and the employee must follow other job-related instructions and perform other job-related duties as directed.

Requirements

  • Must be at least 18 years old.
  • Must be reliable, polite, cooperative, and able to work well with others.
  • Must have strong problem-solving skills, a pleasant demeanor, and good judgment.
  • Previous cash-handling experience.
  • Ability to engage with and serve the public, especially children.
  • Ability to work Friday through Sunday evening hours, including holidays.
  • Ability to stand or walk for extended periods.
  • Ability to work with and around water and ice, and at or below freezing temperatures for extended periods.
  • Ability to work outdoors in inclement weather.
  • Ability to speak and communicate clearly with others.
  • Ability to lift up to 30 pounds.

Nice To Haves

  • Ability to ice skate.

Responsibilities

  • Serve as the first point of contact for visitors.
  • Help guests with payments and registration for rink programming.
  • Check in guests for programming and assist with skate rental and return.
  • Enforce ice skating rules and safety procedures during public sessions.
  • Operate the Point of Sale system.
  • Assist with hosting birthday parties at the facility.
  • Perform general closing responsibilities.
  • Help maintain the general cleanliness of the facility.
  • Perform upkeep items on a checklist throughout the day.
  • Perform other duties as assigned.
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