Front Desk Agent

NFC Amenity Management•North Miami, FL

About The Position

The Front Desk Agent works independently in a fast-paced environment and welcomes residents and guests with eye contact and a friendly manner. The role’s priority is helping residents feel at home through genuine sincerity and appreciation. The agent communicates with team members, property management, and residents or guests to support smooth operations and service. The position pays $16 per hour and is part-time.

Requirements

Front desk experience.
Hospitality skills.
Outgoing personality.
Teamwork ability.
Ability to multitask.
Flexibility.
Attention to detail.
Proactive approach.
Must be legally eligible to work in the United States.

Responsibilities

Communicate effectively with team members, property management, and residents or guests to ensure smooth operations and service.
Follow property-specific systems for receiving and signing for deliveries and ensuring they are delivered to residents efficiently.
Facilitate contractor arrivals and departures, as well as visits from realtors and potential homebuyers or renters.
Advise and remind residents and guests of applicable property rules and regulations.
Follow property procedures for resident, guest, and vendor access.
Promptly respond to and complete resident requests, phone calls, questions, and concerns.
Wear the supplied uniform and interact with residents.

Benefits

Weekly pay.
Paid training.
Employee discounts and benefits.
Cell phone and other reimbursements for some applicable positions.
State-required healthcare benefits for qualifying employees in applicable areas.
Medical, dental, and vision coverage for qualifying employees in applicable areas.
Paid time off begins on the first day.
Career development and training courses through NFC University.
Short-term disability income for qualifying employees in applicable areas.

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