Front Desk Jobs in Detroit, IL

About The Position

Requirements

• High School Diploma or GED minimum education requirement
• Minimum of one (1) year’s experience in medical office environment
• Computer skills including, but not limited to, MS Office Suite

Nice To Haves

• Knowledge of business office procedures & medical terminology

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks in patients, verifies and updates demographic and insurance information in eCW.
• Updates the eCW system on patients’ arrival and records referral information.
• Utilizes eCW to enter the copayment and notes to the Business Office.
• Checks out and makes appointments for follow-up patients' office schedules.
• Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person.
• Assists patients with ambulatory difficulties.
• Screens visitors and responds to routine requests for information.
• Collects applicable insurance co-pay information and referrals.
• Batches out and balances end-of-day payments.
• Assists other front desk personnel in situations with irate patients.
• Maintains work area and lobby in a neat and orderly manner.
• Re-supplies front desk for the day.
• Prepares all work for the next business day in eCW: To include: Linking of referring doctor, referral number, copay and authorization number for Visco Injections, Epi's, etc.
• Prints out all related paperwork for patients’ appointments with the physician.
• Attends meetings as required.
• Works in conjunction with Patient Responsible team to collect past due balances.
• Exemplifies the desired culture and philosophies of the organization.

Benefits

• competitive pay
• comprehensive health and dental benefits
• tuition reimbursement
• paid time off
• retirement savings plans