Bartender/Front Desk

Drybar Shops•Vernon Hills, IL

27d

About The Position

Drybar Vernon Hills is seeking a friendly, outgoing, and energetic Front Desk Receptionist/Bartender to help create a welcoming and memorable experience for salon clients. As the first person clients see, this role greets guests, manages appointments and check-ins, and helps the salon run smoothly. The position is suited to someone who enjoys connecting with people, has a passion for beauty, and thrives in a fast-paced environment. The role also supports memberships and retail sales while working closely with stylists and management.

Requirements

Friendly, outgoing, and enthusiastic personality with a passion for beauty and customer service.
Ability to thrive in a fun, energetic, and fast-paced salon environment.
Excellent communication and interpersonal skills with a positive, team-oriented attitude.
Strong multitasking and organizational skills with attention to detail.
Passion for exceptional customer service and creating memorable client experiences.
Ability to think quickly, problem-solve, and handle challenging situations professionally.
Comfort promoting memberships, retail products, and salon services.

Responsibilities

Create a warm, welcoming, and positive experience for every client.
Greet clients, manage check-ins and check-outs, and assist with appointments using Booker.
Answer phone calls, respond to voicemails, and assist clients with scheduling questions and service inquiries.
Manage client profiles, review appointment notes, and help provide personalized guest experiences.
Process payments, tips, and transactions accurately and professionally.
Recommend and promote Drybar products, styling tools, memberships, and services.
Educate clients about membership benefits, promotions, and retail products.
Work with stylists and management to support smooth salon operations and a positive team environment.
Handle client questions, concerns, and feedback with patience, professionalism, and a solution-focused attitude.
Support daily opening and closing procedures.
Bring positive energy, teamwork, and a can-do attitude to every shift.