Front Desk Agent/Bartender
LE Richelieu Hotel•New Orleans, LA
About The Position
LRC2 Management is hiring a Front Desk Agent / Bartender for Le Richelieu Hotel in New Orleans, Louisiana. The position combines front desk work with two nights of bartending and three mid shifts assisting the AM and PM staff. At the front desk, the employee is the first point of contact for guests, providing customer service and assistance to help ensure a comfortable stay. Bartending duties include preparing and operating the bar, serving guests, and cleaning and closing the bar.
Requirements
- Excellent communication and customer service skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
- Efficiency with Toast PMS or a similar PMS system.
- Alcohol Server's permit.
- Familiarity and knowledge of cocktail mixing.
Nice To Haves
- Knowledge of hotel operations and software systems.
Responsibilities
- Greet guests and check them in and out in a friendly and efficient manner.
- Answer phone calls and provide information to guests.
- Assist guests with inquiries and requests, and resolve issues that may arise.
- Process payments and maintain accurate records.
- Operate the Toast PMS system when bartending.
- Open and prepare the bar for daily service.
- Serve guests professionally and welcomingly.
- Clean and close the bar at the end of the night.
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
