Front Desk

Guardian Dentistry Partners•Castleton, VT

About The Position

Castleton Corners Dental is seeking a dynamic, experienced Dental Front Office Coordinator to serve as the front desk receptionist. The role welcomes patients and helps create a positive patient experience while they wait to see the dentist or hygienist. It also manages phone calls and schedules patients for doctors and hygienists. The office is fast-paced and requires multitasking. The employer describes its atmosphere as safe and welcoming and offers benefits and vacation time. The schedule is Monday through Thursday, 7:30 a.m. to 4 p.m., with occasional Fridays as needed. The position is classified as non-exempt.

Requirements

  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence and providing the best care for patients.

Nice To Haves

  • Dental experience is preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name and assist them throughout their office visit.
  • Provide friendly service to people entering the office or calling by phone.
  • Answer and manage phone calls.
  • Schedule patients for doctors and hygienists.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with appropriate attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.

Benefits

  • Guaranteed hourly rate.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans, offered at 30 hours or more.
  • Life insurance and disability insurance, offered at 30 hours or more.
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