Front Desk Representative - Daytime

YMCA of Central Stark County•Green, OH
•$12 - $13

About The Position

This position supports the YMCA, a nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Front Desk Representative delivers excellent service to members, guests, and program participants; responds to their needs; and promotes YMCA memberships and programs. The role pays $11.65 per hour, commensurate with experience, and is approximately 15–20 hours per week. Weekday daytime and afternoon shifts are available, with a requirement to work two weekend shifts per month.

Requirements

  • Eagerness to welcome, connect, and engage with others.
  • Strong listening skills, with the ability to empathize and problem solve.
  • Ability to relate effectively to diverse groups of people.
  • Previous customer service, sales, or related experience.

Responsibilities

  • Provide excellent service to members, guests, and program participants, contributing to member engagement.
  • Handle and resolve concerns.
  • Promote and sell memberships and programs.
  • Build relationships and help connect community members to the YMCA.
  • Respond to member and guest needs.
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