Front Desk Agent
Baymont Inn & Suites Glendive • Glendive, MT9d • Onsite
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Front Desk Agent
Baymont Inn & Suites Glendive•Glendive, MT
•Onsite
About The Position
Hospitality Management Corporation (HMC) is hiring a Front Desk Agent for the Baymont by Wyndham in Glendive, Montana. The role supports hotel front desk operations by welcoming guests, managing arrivals and departures, handling reservations, and helping guests resolve questions or concerns. The position pays $13.50 per hour. HMC describes itself as a Dallas-based, privately held hospitality management and services provider focused on integrity, honesty, open communication, and customer service. The company says it encourages team members to grow and provides resources to support their success. HMC highlights a fun workplace, recognition for effort and results, a benefits package that includes an industry-leading 401(k), and promotional opportunities with a growing company. HMC is an equal opportunity employer and considers applicants without regard to the protected characteristics listed in the posting.
Requirements
- High school diploma or equivalent required.
- Stable work history required.
- Ability to manage time effectively and complete required tasks on time.
- Knowledge of and ability to operate computer equipment and the reservations system.
- Strong understanding of Microsoft Office products, including Excel, Word, and Outlook.
- Ability to work as part of a team.
- Ability to convey information and ideas clearly.
- Ability to maintain composure and objectivity under pressure.
- Effectiveness in handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Effectiveness at listening to, understanding, clarifying, and resolving guest concerns and issues.
Nice To Haves
- Experience with an IHG-branded hotel is highly desired.
Responsibilities
- Greet guests and manage check-ins and check-outs.
- Handle reservations, cancellations, and room assignments.
- Assist guests with questions, directions, and local recommendations.
- Address and resolve guest concerns professionally.
- Maintain accurate guest records and room key inventory.
- Support front desk operations as needed.
Benefits
- Benefits package, including an industry-leading 401(k).
- Promotional opportunities with a growing company.
- Recognition of effort and results.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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