Field Technician Jobs

About The Position

Requirements

• Typically requires a technical degree and zero to three years of related experience, or an equivalent combination.
• Ability to read measuring and equipment and perform basic math calculations.
• Ability to operate shop equipment safely.
• Ability to operate, or be trained to operate, manlifts, forklifts, hand power tools, and shop equipment safely.
• Excellent communication skills.
• Ability to work effectively with customers, peers, and management to resolve client issues.
• Willingness and ability to drive company vehicles in accordance with company policy within one year of the start date.
• Must comply with the company drug-free workplace policy and other required customer regulatory requirements.
• Ability to push and pull up to 100 pounds and lift and carry up to 100 pounds, including bulky objects.
• Ability to perform neck and trunk rotation, stair climbing, repetitive bending, kneeling, sustained squatting, forward and overhead reaching, reaching and lifting, ladder climbing, and carrying or crawling.
• Ability to work at heights from manlifts, platforms, and elevated walkways when required, while wearing safety equipment and a safety harness.

Nice To Haves

• DOT qualification is preferred.

Responsibilities

• Perform on-site conveyor belt installation, splicing, and preventative maintenance, including occasional emergency call-outs.
• Fabricate lightweight and/or heavyweight belts in the shop.
• Rig belt rolls, presses, and tooling for lifting on and off conveyor systems.
• Perform basic millwright work, including torch heating and cutting and removing or installing conveyor components such as bearings, idlers, pulleys, gearboxes, and motors.
• Serve as a customer contact for technical and service-related issues.
• Install, diagnose, repair, and support equipment operating at customer sites.
• Assess equipment problems, document findings, and determine whether parts should be repaired or replaced.
• Keep customers informed about services provided and outstanding issues, and recommend system enhancements, upgrades, or repairs.
• Provide technical support and training to customers on equipment operation and maintenance.
• Communicate technical information to technical and non-technical stakeholders and meet with customers as needed to support customer satisfaction.
• Perform on-site services for new and existing clients, including emergency repairs, equipment servicing, and upgrades on a 24/7 on-call basis.
• Follow safety standards and ensure processes and environmental conditions comply with applicable local and national regulatory requirements.
• Perform other duties as assigned.

Benefits

• Healthcare coverage options
• 401(k)
• Tuition reimbursement
• Vacation pay
• Sick pay
• Holiday pay